OPERATIONS MANAGER

 

We are a high growth, high profile contract medical device manufacturer located in Franklin and Dartmouth Massachusetts. We are seeking a highly organized, productive, customer driven Operations Manager for our Franklin Genesis Tech Center. The GTC Operations Manager will be responsible for managing the day-to-day operations of the GTC to include machining, manufacturing, process engineering, tool rooms and facilities resulting in the delivery of a world-class experience for our GTC customers. This individual will be responsible for defining goals, improving processes, managing budgets, directing resources, resolving problems and ensuring manufacturing strategies that result in cost effective, on-time delivery of quality products. 

 

The GTC Operations Manager will also manage order fulfillment including direct oversight of the Quick Wire & Tube Cell, the Rapid Response Laser Room, the GTC Machine Shop and other secondary assembly/finishing/cleaning/packaging operations. In addition, s/he will work closely with his/her colleagues in the Lean Operations Center of Excellence to coordinate the scheduling and processing of jobs that require LOC resources, assist in implementing and driving continuous quality improvements and maintain total team member engagement and involvement throughout the facility.

 

Responsibilities

 

·         Manage daily operations; assure customer expectations are consistently satisfied, products and services always meet quality specifications and all resources are fully utilized to provide cost-effective solutions.

·         Lead Lean and Six-Sigma Initiatives to bring cost, quality and lead-times to world-class levels.

·         Maintain positive, high performance environment that fosters extraordinary customer satisfaction, enhanced morale and individual employee development through team building, coaching, training, feedback / reviews and goal setting.

·         Manage GTC operations to minimize cost and maximize profitability.

·         Partner with other business leaders to create and share best practices. 

·         Facilitate cross functional communications to improve internal efficiency and effectiveness.

·         Establish and lead operational initiatives in conjunction with the sales organization to drive aggressive organic growth.

·         Provide a safe working environment for all manufacturing personnel and ensure timely resolution of any unsafe practices or conditions

·         Track and monitor key performance indicators and take corrective action when necessary.

·         Compliance to Good Manufacturing Practices (GMP) and all documented procedures in the Tegra Medical Quality Management System.

 

 

Qualifications:

 

BA/BS Degree in operations management, engineering or business management and a minimum of 3 years managing a job shop/contract manufacturing or rapid prototyping unit. Knowledge and experience with ERP/MRP systems, preferably JobBOSS is a must. Previous experience with Lean Manufacturing concepts: 5S, Kaizen, Visual Management, Value Stream Mapping, Six Sigma, SMED, etc. as well as a strong quality background is preferred. Experience in lean manufacturing regulated industries such as Medical Devices, including ISO 9000 requirements is preferred.  

 

Excellent organizational skills with a commitment to meeting aggressive deadlines and expectations while ensuring overall quality of delivery and a demonstrated ability to build effective business relationships across all levels of business is required. Should have excellent technical problem solving and analytical abilities and be flexible while possessing strong leadership and interpersonal communication skills. Must be able manage multiple priorities, have strong decision making capabilities and the capacity to handle confidential information. Ability to travel as required.

 

                We offer excellent compensation & benefits and a terrific work environment.

                                               

                                Please email your resume and salary expectations to:

                                    Marie Driscoll, Employee Relations Specialist                                               

                                                Human Resources Department

Tegra Medical

                                                  9 Forge Park, Franklin, MA 02038

                                    Fax: 508.590.8373/email: hr@tegramedical.com

                                                

                                                  An Equal Opportunity Employer

                                                              

                                                                   M/F/D/V