Biomedical Search Consultants

 

Software Applications Manager (Metro West Boston)

 

Our client is a global leader in the design and production of patient-specific medical devices.  They are currently seeking an Application Service Manager.  This is a great opportunity if you are seeking to join a highly innovative and financially solid industry leader that promises excellent career growth opportunities!

 

Responsibilities

 

The Application Service Manager (ASM) has the full responsibility for the validation, deployment and maintenance of all software applications used in the client’s production processes.

 

You will assure complete systems stability in the production environment during any software implementation or upgrade.  This will be accomplished through end user training, structured validation practices, and controlled deployment activities in close coordination with the local and global teams in IS/IT, Software Development, Software Quality, and Operations.  The ASM also has primary responsibility for local production software systems support, and support management.  You will coordinate with team members to drive improvements in the development, testing, validation, release and support processes in order to reduce upgrade management and support costs.  All open issues and ongoing support activity will be coordinated with the Operations staff such that effective decisions can be made to maintain on time delivery, product quality, and the customer experience in a short lead time custom manufacturing environment.

 

Requirements

 

·         5+ years working in Project Management, Professional Services, or Applications Engineering type roles interfacing with customers and implementing software solutions.

·         5+ years experience with software systems validation.

·         2+ years experience with software development and testing.

·         2+ years experience working in an environment where you had to provide daily support to end users of software or automated systems.

·         Proven as a cross functional team leader and project manager with skills to provide structure, direction and decisions for your team.

·         Proven ability to concurrently work on multiple projects and tasks with multiple diverse teams.

·         Detail oriented and can follow through with open issues.

·         Aggressive, take-charge, self-directed personality, with an ability to work independently, self-sufficiently, and pro-actively in the performance of their work duties.

·         Personable and works well with people with diverse technical and educational backgrounds.

·         Can solve problems by attacking root causes.

·         Exceptional verbal and written communication in English.

·         Exceptional technical documentation skills.

·         Excellent communicator adjusts well to audiences of different levels of technical knowledge.

·         Engineering background, MS preferred. Also welcome backgrounds in Computer Science, Information Technology, Systems Engineering.

 

Additional Desirable Requirements

 

·         Experience working with ISO9001 & GAMP or related relevant quality standards and industry practices

·         Knowledge and experience with DOE techniques.

·         Experience with end user training of software products.

·         Experience with validation in regulated environments, such as in biotechnology, pharmaceutical, or aerospace industries.

·         Has written or developed software.

·         Has network and database infrastructure experience.

·         Has worked or interfaced with production environments.

 

Please submit resume to: kprovost@biomedicalsearchconsultants.com

 

For more information, please visit www.biomedicalsearchconsultants.com